Shekira Cooley Utilization Review Manager Office Ext.: 1247 firstname.lastname@example.org Following graduation from Michigan State University in 2002, with a Bachelor’s Degree in Family and Consumer Resources, Shekira Cooley entered the human services field gaining experience in elder care as a Marketing Coordinator for a retirement community. After holding this position, she decided to diversify her experience and work with adolescents. From 2003 to 2005 she was employed as a Transitional Living Specialist for young people leaving child welfare and entering adulthood in Baltimore, MD. In 2005 Shekira returned to Michigan, and in 2006 accepted a position with StarrVista CMO as a Case Manager. Her diversified experience has created opportunities for her to assist this agency as they work to achieve the next level of excellence. She has skills and experience in program development and evaluation, and statistical analysis in addition to resource management and administrative leadership. While employed with StarrVista she has earned a Master’s Degrees in Public Administration and Psychology. Currently she is in pursuit of her Doctorate in Management and Organizational Leadership. She has served StarrVista in various positions including Senior Case Manager, Utilization Team Leader, and her current position as Utilization Manager. Her ability to provide analysis and evaluation related to programming and case management combined with her education and experience allows the application and synthesis of StarrVista’s mission, values, and objectives in every aspect of provider interaction and planning for client care. Through the process of utilization review related to length of stay, escalation to higher levels of care, substance use, mental health access and treatment, co-occurring conditions and treatment implementation Shekira diligently ensures that agency resources are allocated judiciously to provide precise treatment to meet each client’s unique needs. Monitoring and management of internal processes and procedures provides Shekira the ability to highlight trends, and based on the evaluation of these trends make recommendations that enable adjustments to be made at every level of treatment including selection and modification of programming, intensity, frequency, and transition.